Are you sick and tired of hiring poorly trained personnel and watching them ruin the reputation you have labored so much to build for so long?
Hang on....this post is for you.
You have worked so hard to build your small business and now the orders are overwhelming.
After searching for so long, you finally find a humble and kind person to work with.
Well, maybe not so humble and kind....maybe its someone you can afford to pay.
Few days into the job and you find out that the new staff who was supposed to reduce your workload is now terribly making things worse for you.
All supposedly completed tasks have to be redone by you.
The persons work is a total disaster.
You are yelling like a maniac round the clock.
24 hours isn't enough to get anything done anymore.
You are just frustrated with your business
Here are a few things you can start doing immediately to make things better and exponentially improve the productivity of the person(s)
1) HAVE A MINDSET SHIFT
A) Assume that they know absolutely nothing; hence, expect absolutely nothing from them.
B) Be absolutely patient with them. Calm down even when they don't get it right the first, second and even third times.
C) Tell yourself they need more time and be kind enough to give them more time for the sake of your business.
2) SHOW THEM AND TELL THEM HOW TO DO IT
Instead of merely telling them how to do something, show them how to do it. Also tell them how to do it. If possible, create a training manual for them. If you cannot, ask them to make videos of you doing it. That way, their brain can correlate the training you are giving with what you are teaching.
3) AFTER SHOWING THEM HOW TO DO IT, ASK THEM TO DO IT WHILE YOU WATCH THEM.
Watch them closely and make corrections while they do it.
NEVER EVER EVER GET ANGRY WHEN they don't get it right and collect it to do it by yourself. You will end up burnt out and extremely exhausted and frustrated doing it all by yourself.
Be patient with them. It will take some time. Give it time.
4) DON'T pack so many things for them to do or learn at the same time.
Teach them one technique after the other
If not, they will get overwhelmed with too much information at the same time.
Take it 1 after the other.
5)After they have practiced the new skill you have given them about 20 different times excellently, move unto the next technique and repeat the process.
6) Always come back to monitor after sometime.
Don't get upset if they have altered your process. Simply get them on course and continue.
I hope this post has been helpful.
You can add more ideas on how to get the best out of your low skilled staff in the comments section.
Eberechi Igwe
Creative Director Maison D'erex
I teach people how to make badass female clothing and build a successful business out of it.
